Your data security is our priority.
Contextuar touches your team's email, your business context, and the systems your business runs on. We protect all of it — and back it up with the certifications, controls, and infrastructure to prove it.
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Your data belongs to you.
Customer data is the customer's. We don't sell it. We don't share it beyond what's required to provide the service.
Your business context, your customer information, your email content — yours. Contextuar gives you the tools to share data only with the customers, vendors, and team members you approve.
Audited and certified.
Contextuar undergoes independent third-party audits and certifications to ensure your data stays secure.
SOC 2 Type II.
Independent third-party Service Organization Controls audits assess our security, availability, processing integrity, confidentiality, and privacy controls over time — not just at a single point. Customers may request a copy of our current SOC 2 Type II report by emailing security@contextuar.com.
CASA certified.
Contextuar is CASA (Cloud Application Security Assessment) certified per Google's requirements for applications that access Google Workspace data. CASA certification includes regular penetration testing by an independent third party.
Secure access at every layer.
Single sign-on.
SSO for both Google Workspace and Microsoft Entra ID (formerly Azure AD). No separate password to manage.
Multi-factor authentication.
Passwordless or multi-factor authentication for every user.
Granular permissions.
Control who can see, send, approve, or act on what — at the user, team, and workspace level. The same permission model that governs your data also governs the AI automations acting on it.
Built on enterprise cloud infrastructure.
Contextuar runs on Microsoft Azure. Our security program includes:
- Data encryption in transit and at rest
- Network security and server hardening
- Continuous monitoring and vulnerability scanning
- Logging and intrusion detection across the stack
Security built into how we operate.
Contextuar employees undergo background checks, annual security awareness training, and adhere to strict industry-standard confidentiality agreements. Security is part of how we hire, how we work, and how we ship.
Least privilege, by default.
Contextuar follows the principle of least privilege across all internal systems. Access to cloud infrastructure and customer data is strictly limited to the authorized employees whose role requires it. Every access is logged and reviewed.
Backed up. Distributed. Tested.
User data is backed up every five minutes, encrypted, and distributed across multiple redundant storage locations.
Our Disaster Recovery Plan is tested at least once a year to validate its effectiveness and keep our teams aligned on their responsibilities.
How Contextuar handles AI.
Contextuar uses large language models from established AI providers — OpenAI, Anthropic, and Google — to power the analysis, suggestion, and automation capabilities of the product.
You control which models are used.
During onboarding, we work with you to select the LLM providers that fit your security requirements, data residency needs, and performance expectations.
Customer data is not used to train AI models.
What you put into Contextuar stays in Contextuar.
Prompts are isolated per customer.
Data sent to an AI model for processing is scoped to that specific request — not retained, not shared between customers, not used to improve foundation models.
Contact our security team.
For security questions, vulnerability reports, or to request the current SOC 2 audit report, email security@contextuar.com.
We respond to all legitimate security inquiries within two business days. Vulnerability reports are acknowledged within one business day.